Our editor has prepared course recommendations for ISO 9001 and ISO 14001 to help you quickly find the training that you really need.
ISO 9001 Management Representatives (or anybody responsible for ISO 9001 implementation) need to have intimate knowledge and understanding of all aspects of ISO 9001 including how to implement the ISO 9001 quality management system within the company. The following course is recommended:
QMS ISO 9001:2015 Auditor Training (e-learning online)
This interactive online course is - despite its name - also excellent training for ISO 9001 Management Representatives as it explains the ISO 9001:2015 requirements in detail.
ISO 9001 auditors (both internal auditors and lead auditors) need to be competent in all ISO 9001 requirements; in addition, they will need to have solid auditing skills in order to conduct employee interviews and other audit activities. Our editor recommends that all internal ISO 9001 auditors take both of the following courses as they complement each other:
QMS ISO 9001:2015 Auditor Training (e-learning online)
This interactive online training course explains the ISO 9001:2015 requirements from the auditor's point of view.
Internal Auditing Basics – An Introduction to Auditing for Employees (DVD course)
This DVD video presentation focuses on audit skills. As such, the multimedia video training complements the online course.
Executive management need a good understanding of ISO 9001 and its benefits but without going into technical details. The following e-learning course is highly recommended for all executives.
ISO 9001:2015 QMS Awareness (e-learning online)
This interactive online training course introduces the most important aspects of ISO 9001:2015 to executive management while considering their tight time schedule.
Middle management has to take a leading role within the ISO 9001 framework. In order to be able to take the necessary ISO 9001 leadership within their departments, middle management should consider the following courses:
ISO 9001:2015 QMS Awareness (e-learning online)
This concise, interactive online training course introduces the most important aspects of ISO 9001:2015 to management without burdening them with technical details.
ISO 9001:2015 Basics – What Employees Need to Know (DVD course)
This DVD video presentation is a short introduction to ISO 9001 for all employees. Management whose departments have no direct impact on the products or services of the company may find this course sufficient.
It is of utmost importance to involve all employees in ISO 9001 early on. It is equally important to prepare them well for the ISO 9001 certification audit. The following two DVD courses are designed to teach groups of employees in an enjoyable yet effective manner.
ISO 9001:2015 Basics – What Employees Need to Know (DVD course)
This DVD video presentation is a short introduction to ISO 9001 for all employees. Management whose departments have no direct impact on the products or services of the company may find this course sufficient.
How to Deal with External Auditors – A Basic Guide for Employees (DVD course)
This multimedia DVD video presentation should be watched by all employees shortly before the ISO 9001 certification audit as an easy and efficient way to prepare all employees for the audit.
ISO 14001 Lead Persons (or “MRs”) need the most in-depth training in ISO 14001 as their responsibility is the documentation, implementation and maintenance of the ISO 14001 environmental management system (EMS), as well as being a liaison with the ISO 14001 registrar (the accredited entity that issues the ISO 14001 certificate). In other words, the ISO 14001 Lead Person is the company's ISO 14001 specialist who requires training in all aspects of ISO 14001 ranging from documentation to implementation to certification.
ISO 14001:2015 Auditor Training (e-learning online)
We recommend this interactive e-Learning Online course to all ISO 14001 Lead Persons (even if they are not involved in auditing!) because it provides the right level of in-depth training in ISO 14001:2015 requirements and other pertinent aspects of ISO 14001:2015 to enable the ISO 14001 Lead Person to implement ISO 14001:2015 and act as the company's ISO 14001 point person. Even though this online course is called "ISO 14001:2015 Auditor Training", it is just as well suited for those implementing ISO 14001.
Internal ISO 14001 auditors are responsible to periodically check if the company's environmental management system (EMS) meets all ISO 14001 requirements. It is, therefore, very important that internal ISO 14001 auditors thoroughly understand the ISO 14001 requirements, as well as how to effectively audit them. Our editor recommends that all ISO 14001 auditors take both of the following courses as they complement each other:
ISO 14001:2015 Auditor Training (e-learning online)
We recommend this e-Learning Online course because it is the most comprehensive and effective ISO 14001 auditor training available. It teaches not only how to audit all ISO 14001:2015 requirements but also how to prepare for the audit and report audit results.
Internal Auditing Basics – An Introduction to Auditing for Employees (DVD course)
We suggest following up the online course with this DVD Course as it teaches additional practical auditing skills in an effective and engaging way. This multimedia training course will benefit beginning and experienced ISO 14001 auditors.
There are two important reasons why top management need to have a fundamental understanding of ISO 14001:
(1) to make an informed decision about the implementation of ISO 14001 at the company – after all, it's a rather important business decision with wide-ranging implications on the company, and
(2) to make the best use of the ISO 14001 environmental management system – it's an operational tool for management to use.
ISO 14001:2015 Foundation Training (e-learning online)
We recommend this concise e-Learning Online course to all members of upper management because it provides the necessary knowledge of ISO 14001, its effect on the company, as well as top management's required involvement with ISO 14001 in the shortest amount of time.
Most of the burden - and most of the benefits! - of ISO 14001 rest on middle management as they need to...
(1) understand the concepts of ISO 14001,
(2) recognize the benefits that they can gain through the ISO 14001 environmental management system,
(3) fully support the ISO 14001 initiative, and
(4) apply the ISO 14001 requirements in daily business practice.
We recommend for middle management a concise e-Learning Online courses. The course should be taken at the very beginning of the ISO 14001 implementation to understand ISO 14001 and its benefits and create the necessary buy-in.
ISO 14001:2015 Foundation Training (e-learning online)
We recommend this concise e-Learning Online course not only to executive management but also to middle and upper management who want to focus on ISO 14001 from a more strategic point of view.
It is highly recommended that all employees receive an audit preparation prior to the ISO 14001 certification audit to ensure that the employees are well prepared to answer auditor questions.
How to Deal with External Auditors – A Basic Guide for Employees (DVD course)
This brief multimedia DVD course should be watched by all employees shortly before the ISO 14001 certification audit as an easy and efficient way to prepare all employees for the audit. This course may be a significant contributor to your audit success.