ISO 9001:2015 Executive Training

Created by our team of Quality Management experts, this course teaches executives exactly what's needed to get the most out of ISO 9001.


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Duration: 6 hours

This ISO 9001 Executive Course introduces Top Management to ISO 9001 and teaches them how to gain the most from their role in the organization's Quality Management System. We recommend executives take the course at the start of the ISO project in order to better understand their responsibilities and provide the leadership needed for successful certification.

Featuring a clean, modern interface, the course lasts about 6 hours and includes numerous real-life examples, practical tips, and best practices that can be easily applied. The course is perfect for executives who are ready to commit to ISO 9001 and eager to make it a success.

Executive training is online and on-demand. It can be taken anytime and on any device.

Learning Objectives

On completion of the course you will:

  • Gain a much broader knowledge of ISO 9001 and understand which aspects of the standard are relevant to executives.
  • Have a clear understanding of your responsibilities within the context of an ISO 9001 framework.
  • Know how to use the 9001 standard to add operational value to your organization and improve efficiencies.
  • Understand the steps required to set up an ISO 9001 system and get certified, and also gain awareness of common implementation pitfalls.

Course Content

The course is interactive and combines lectures, videos, and practical examples.

ISO 9001: The Basics

The first part teaches 9001 fundamentals such as how organizations use the standard, and what the standard means for you and your organization. The lessons conclude with a look at some of the factors that contribute to ISO 9001 success.

The Pros and Cons of ISO 9001

Next, the course examines the internal and external benefits that companies typically gain after implementing a 9001 Quality Management System. Potential downsides and pitfalls are discussed, along with strategies to mitigate them. Strategies for success are also discussed.

The Foundation and Structure of ISO 9001

This part introduces the seven quality management principles:

  • Customer Focus
    The organization must demonstrate its commitment to quality by cultivating a strong customer focus, and by striving to meet and exceed customer needs.
  • Leadership
    Endorse strong leadership that communicates the organization's vision and objectives.
  • Engagement of People
    Engage and empower people at all levels of the organization. The organization should foster a culture of frank, open communication in which employees feel valued and are encouraged to thrive.
  • Process Approach
    An ISO 9001 system consists of several different processes working together. Larger organizations might have dozens or even hundreds of different processes. Organizations need to make sure that designated people understand these processes and their expected outcomes.
  • Improvement
    Continual improvement is a key tenet of ISO 9001 and a core objective of an organization's Quality Management System.
  • Evidence-Based Decision Making
    Making decisions is not always easy, but decisions based on the analysis and evaluation of reliable data are more likely to produce desired outcomes.
  • Relationship Management
    Develop mutually beneficial relationships with interested parties, including suppliers, partners, customers, and other stakeholders.

Next, the course discusses Annex SL, which is the new high-level structure for ISO management system standards. What this means, in a nutshell, is that a management system standard such as ISO 9001 can now be implemented fairly easily alongside other management system standards such as ISO 14001.

The Process Approach and PDCA Cycle

This part introduces the Process Approach and the Plan Do Act Cycle (PDCA). Topics include:

  • The Process Approach
  • The Elements of a Process
  • Real-Life Examples of the Process Approach
  • The PDCA Cycle
  • How the PDCA Cycle Benefits Organizations

Overview of ISO 9001:2015 Requirements

This part looks at the pertinent ISO 9001 clauses, 4 thru 10, that staff involved in the implementation project will need to be familiar with.

Implementation Overview

The next part introduces a popular five-step implementation methodology that's been proven to work for small and medium-sized organizations, and is accessible even to beginners. The lessons then share some practical tips for getting the most out of an ISO 9001 system.

The Role of Top Management in ISO 9001

This final part explains the responsibilities of Top Management in the context of an ISO 9001 Quality Management System. Topics covered include:

  • Communicating Direction and Quality Focus
  • Customer Focus
  • Commitment and Support
  • Making Decisions
  • Motivating Staff to Get Involved

Who Should Take ISO 9001:2015 Executive Training?

This ISO 9001 course is ideal for:

  • Executives and other decision makers who are about to set up ISO 9001 and need a deeper understanding of the standard, its requirements and benefits, how to get started, and the steps leading to certification.
  • Executive who are unsure as to what their responsibilities are in the context of a 9001 system and who want to gain the most from the Quality Management System.

Course Certificate

Graduates of this ISO 9001:2015 Executive Training course receive a Certificate of Attainment. The certificate serves as evidence of your newly acquired competencies.

Certificate ISO 9001:2015 Executive Training

To receive a Certificate of Attainment, you need to pass the final exam. It's a multiple-choice assessment with a passing score of 70%. The exam can be re-taken unlimited times without charge. If you fail or forgo the exam, you'll still receive a Certificate of Attendance that provides evidence of training.

What's Included

Login credentials for course dashboard, Study Guide, and course certificate.

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The course takes about 6 hours to complete (on-demand).

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Technical support and access to an instructor are available when needed.

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Buy without risk and get a full refund if you're not completely satisfied.

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Access to this course is available immediately after payment for 3 months.

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Works on PCs, tablets and smartphones. Windows, Mac, iOS and Android compatible.

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Average Rating: 4.6 (422 ratings)

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Josh Konstantinidis

Reviewer Rating 4 Stars12 August 2023

It's hard to evaluate this. Yeah, it helped. The auditor found a few minor non-conformances and we got them fixed prompto. We had to get ...

Jeremiah Hughes

Reviewer Rating 5 Stars14 November 2023

I'd rate it somewhere between 4 and 5, but probably closer to 5. My advice: don't rush it. Take your time and pause if you're ...

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