ISO 9001:2015 Auditor Certification Training

Become a Certified Auditor and learn how to conduct highly-efficient audits with a solid understanding of the operational processes expected from an ISO 9001 system. Exemplar Global accredited.


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Duration: 20 hours

Become a Certified ISO 9001 Auditor. This ISO 9001:2015 Auditor Certification Training course gives you the official certification and skill set needed to set up an audit program and conduct internal audits at your company.

After kicking off with a detailed explanation of ISO 9001 requirements from the auditor's point of view, the course gives an overview of the characteristics and operational processes you can expect in an effective ISO system. Next, the course teaches auditing techniques and best practices, and prepares auditors for the certification audit by examining the kind of evidence that external auditors will look for when verifying that your ISO 9001 system has been correctly implemented.

The course features a clean, modern interface. It lasts about 20 hours and includes countless real-life examples and practical tips. The course is as ideal for complete beginners as it is for auditors with prior experience.

The course includes the auditor examination and certification. Upon successful completion, graduates become Certified ISO 9001 Auditors; they'll also have the option to seek registration with Exemplar Global.

Auditor training and examination are online and on-demand. Both can be taken anytime and on any device. And in case of corporate purchases, an assigned manager can conveniently follow up on learning progress using our online dashboard.


On completion of the course you will:

  • Have a thorough understanding of the ISO 9001 standard, its requirements and how to interpret them according to the needs of your company.
  • Assess how effectively each ISO 9001 requirement has been implemented and determine if they could be improved.
  • Be able to understand, identify, and communicate best practices.
  • Have learned the skills needed to conduct an internal audit, including preparation, opening and closing meetings, and writing audit reports.
  • Understand the importance of your organization's audit program and how it can help with continuous improvement efforts, sustainability, and organizational success.
  • Become a Certified ISO 9001 Auditor.

Course Content

The online course is interactive and combines lectures, videos, and practical examples.

ISO 9001: The Basics

The first part teaches 9001 fundamentals such as how organizations use the standard, and what the standard means for you and your organization. The lessons conclude with a look at some of the factors that contribute to ISO 9001 success.

The Foundation and Structure of ISO 9001

This part introduces the seven quality management principles:

  • Customer Focus
    The organization must demonstrate its commitment to quality by cultivating a strong customer focus, and by striving to meet and exceed customer needs.
  • Leadership
    Endorse strong leadership that communicates the organization's vision and objectives.
  • Engagement of People
    Engage and empower people at all levels of the organization. The organization should foster a culture of frank, open communication in which employees feel valued and are encouraged to thrive.
  • Process Approach
    An ISO 9001 system consists of several different processes working together. Larger organizations might have dozens or even hundreds of different processes. Organizations need to make sure that designated people understand these processes and their expected outcomes.
  • Improvement
    Continual improvement is a key tenet of ISO 9001 and a core objective of an organization's Quality Management System.
  • Evidence-Based Decision Making
    Making decisions is not always easy, but decisions based on the analysis and evaluation of reliable data are more likely to produce desired outcomes.
  • Relationship Management
    Develop mutually beneficial relationships with interested parties, including suppliers, partners, customers, and other stakeholders.

Next, the course discusses Annex SL, which is the new high-level structure for ISO management system standards. What this means, in a nutshell, is that a management system standard such as ISO 9001 can now be implemented fairly easily alongside other management system standards such as ISO 14001.

The Process Approach and PDCA Cycle

This part introduces the Process Approach and the Plan Do Act Cycle (PDCA). Topics include:

  • The Process Approach
  • The Elements of a Process
  • Real-Life Examples of the Process Approach
  • The PDCA Cycle
  • How the PDCA Cycle Benefits Organizations

ISO 9001:2015 Requirements

This part sheds light on all ISO 9001 requirements and their interpretation. The lessons look in detail at each and every requirement of the ISO 9001 standard and explain them from the auditor's point of view. Numerous examples and practical tips show the learner how to interpret the requirements for different companies and judge compliance.

ISO 9001:2015 Documentation

This part discusses documents and records.

A point to note here is that documents are used for storing and sharing information, while records are essentially hard copies of results (such as from an audit) or evidence of activities that have been performed. And while documents get revised from to time and are generally kept up-to-date, records are static and never revised.

Introduction to Internal Audits

This part introduces auditing techniques, including the fundamentals (audit methodologies), and the roles and responsibilities expected from a company's internal auditor.

  • Internal Auditing Basics
  • Audit Types
  • Roles and Responsibilities


Audit proceedings and findings must be documented according to ISO's specific requirements. The reports you compile (which show nonconformities and the corrective actions taken to address them) must be retained as they will be reviewed during the certification audit and subsequent surveillance audits. Points covered in this final part include:

  • Audit Preparation
  • Conducting an Audit
  • Audit Reporting
  • Audit Completion and Follow-Up


The auditor training concludes with the official auditor examination. It's a multiple-choice assessment with a passing score of 70% and includes free re-takes. It consists of 110 questions and takes about 1.5 - 2.5 hours to complete.

Who Should Take ISO 9001:2015 Auditor Certification Training?

The course is ideal for:

  • Staff who've been appointed members of their company's ISO 9001 internal audit team.
  • Quality Management professionals who need a broader understanding of ISO 9001 audit practices.
  • Individuals who seek to expand their career opportunities as a Certified ISO 9001 Auditor.

Exemplar Global Accreditation

StandardsCourses is an Exemplar Global Certified Training Provider and Examiner. What this means is that this training program meets the highest quality standards and the examination we administer for it has been audited to ensure it complies with contemporary assessment practices and meets the stringent international requirements set by Exemplar Global.

It also means that graduates of this professional training package receive an impressive Certificate of Attainment with the Exemplar Global accreditation mark. The certificate serves as evidence of ISO 9001 QMS training and – more importantly – provides documented proof of your newly acquired competencies.

Certificate ISO 9001:2015 Auditor Certification Training

To receive the certificate you need to pass the examination. It's a multiple-choice assessment with a passing score of 70% and includes free re-takes.

What's Included

Login credentials for course dashboard, Study Guide, and course certificate.

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The course takes about 20 hours to complete (on-demand).

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Technical support and access to an instructor are available when needed.

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Buy without risk and get a full refund if you're not completely satisfied.

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Access to this course is available immediately after payment for 3 months.

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Works on PCs, tablets and smartphones. Windows, Mac, iOS and Android compatible.

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Average Rating: 4.6 (479 ratings)

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Griffin Montgomery

Reviewer Rating 5 Stars14 April 2024

Of all the online courses I have taken, this is clearly the best. Very comprehensive and well explained. Narrator is great too (no computer voice!) Also ...

Marina Carpenter

Reviewer Rating 5 Stars2 April 2024

I found the course well explained and easy to follow thanks to all the examples. Also, the instructor is outstanding and the animations are helpful. ...

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