Terms and Conditions

These Terms and Conditions (the “Terms”) apply to the StandardsCourses.com website and the online training products offered through it. StandardsCourses is a brand of Trelion Group LLC-FZ (“StandardsCourses”, “we”, “us” or “our”). “You” means the person using the website or purchasing a product and, where applicable, the organization on whose behalf that person acts.

Acceptance of Terms

By using this website or purchasing an online course, you agree to these Terms. If you purchase on behalf of an organization, you confirm that you have authority to accept these Terms on its behalf.

General Terms

StandardsCourses.com (the “Website”) offers online training products for sale (collectively, the “Products”) and related information. Your access to and use of the Website and Products is subject to these Terms, any specific conditions stated on the relevant product page, our Privacy Policy, and all applicable laws and regulations.

Prices, Currencies, and Payment Options

Our Products are available in several currencies, and prices are subject to change without notice. Please note that your bank or credit card issuer will determine any applicable foreign transaction fees, as well as the exchange rate and any applicable conversion fees if your account is not denominated in your selected currency. Please contact your bank or credit card issuer for details. Available payment methods are shown at checkout. Payment is made online through our secure payment page and processed by our third-party payment providers. Payments by phone, check, or purchase order are not accepted. Payment by bank transfer may be possible upon request.

30-Day Money-Back Guarantee

We back our online courses with a 30-Day Money-Back Guarantee. If you are not fully satisfied with your course, you may request a full refund subject to the conditions below.

Refund requests must be submitted by email or through our contact form no later than 30 calendar days after the purchase date. We will confirm receipt by email. A refund is not available for a course that has already been completed. Once a refund request has been submitted, the course must not be accessed again.

Credit card refunds are issued only to the card used for the purchase. Refunds for other payment methods are returned through the applicable payment method where possible. Refund requests are processed within four weeks of receipt. Requests that do not meet these Terms may be declined, and we reserve the right to reject a request in cases of fraud or abuse.

Course Delivery and Access

After purchasing online training, you will receive access to an online course management dashboard. The dashboard allows you to enroll yourself or assign purchased courses to other learners in your organization. Access instructions are normally sent by email immediately after purchase.

If a course manager is registered rather than a learner being enrolled at the time of purchase, the course manager has up to 12 months from the purchase date to enroll the learner. Once enrolled, the learner has up to three months to complete the course and may pause and resume the training as needed. Access ends when the course is successfully completed. Course access can be extended upon request; an extension fee applies.

Usage and Licensing

All Products are copyrighted and protected under applicable copyright laws. When you purchase a Product, you receive a limited, non-exclusive, non-transferable license to use it in accordance with these Terms.

Each course enrollment is licensed to one registered learner. A purchaser using the course management dashboard may enroll themselves or assign a purchased enrollment to another learner in their organization. Only the registered learner may access the course and its included materials.

You may not share login details or course materials, display the training publicly, use it to conduct commercial courses or webinars, make it available through a network or the internet, resell course access, or copy all or part of a course to another device or server. Unauthorized use may violate copyright and other applicable laws.

Legal Terms

We take care to provide useful, accurate information and quality Products. The following provisions define the legal limitations that apply to the Website and Products.

We may update these Terms or information on the Website from time to time. Changes will be published on the relevant page or on this page. Your continued use of the Website after a change is published constitutes acceptance of the revised Terms.

If any provision of these Terms is found to be invalid or unenforceable, it will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in effect. These Terms, our Privacy Policy, and any applicable conditions stated on the relevant product page constitute the entire agreement between you and us concerning your use of the Website and Products and replace any prior oral or written agreement concerning that use.

If we refer you to a third-party product, service, company, or individual, you are responsible for evaluating that third party before engaging with it. To the extent permitted by law, we are not responsible for claims or damages arising from your use of a third-party product or service.

Your use of the Website is at your own risk. The Website contains information, facts and opinions from various individuals and organizations. The Website is provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to this agreement. Neither We nor Our licensees, affiliates, agents and representatives endorse or are responsible for the accuracy or reliability of any content on Our Website. The content on Our Website is general in nature and correct to the best of Our knowledge. However, the content on Our Website should not be understood as advice. Because every individual, organization, and audit situation is different, you are responsible for deciding how the information applies to your circumstances. We do not guarantee that use of the Website will result in compliance with ISO 9001 or any other standard or requirement.

Our Products are sold on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to this agreement. To the extent permitted by law, neither we nor our licensees, suppliers, affiliates, agents, or representatives are responsible for errors or omissions in the Products. Course outcomes depend on the learner and their circumstances. Completing a course does not guarantee organizational certification to an ISO standard or registration under a personnel certification scheme. The certificate, examination, and recognition available for each course are described on the relevant course page.

By accessing Our Website and/or by purchasing the Products you agree to hold Us and Our licensees, affiliates, agents and representatives harmless from and against any and all claims, actions, and damages (including attorneys' fees) resulting from your use of Our products, your use of Our Website and the content of the Products and Website. Neither We nor any of Our licensees, affiliates, agents, representatives or licensors shall be liable to you or anyone else for any loss or injury or any direct, indirect, incidental, consequential, special, punitive or similar damages arising out of your access or use of, or your inability to access or use, the Website, the Products, or any materials, opinions or recommendations of third parties on the Website. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if We have been advised of the possibility of such damage. In jurisdictions that do not allow the exclusion or limitation of incidental or consequential damages, Our liability in such jurisdictions shall be limited to the extent permitted by law. You hereby waive any and all claims against Us and Our subsidiaries, divisions, affiliates, agents, representatives and licensors arising out of your use of the Website, the Products, or any materials, opinions or recommendations of third parties on the Website.

You may only use the Website if you are at least 18 years of age and can enter into binding contracts (our site is not available for use by minors). You are responsible for maintaining the secrecy of your passwords, login and account information. You will be financially accountable for all uses of the Website by you and anyone using your password and login information. You may only use the Website to make legitimate purchases. You may not use the Website: to make any false, fraudulent or speculative purchase; or otherwise violate any law; or for any other purpose that is unlawful or prohibited by these Terms and Conditions. We may, at any time and without advance notice or liability, terminate or restrict your access to all or any component of the Website.

The Website is available worldwide to anyone with Internet access. However, the Website may not be continuously available due to maintenance or repairs or due to computer problems or crashes, disruption in Internet service or other unforeseen circumstances. The Website contains information on products and services, not all of which are available in every location. A reference to a product or service on the Website does not imply that such product is or will be available in your location. The content of the Website, including advertising content, is intended for use and display only where its use and display are permissible in accordance with applicable laws and regulations. Each product and service is void where prohibited by law.

These Terms and any dispute arising from or relating to the Website, Products, or their use are governed by the laws applicable in the Emirate of Dubai, United Arab Emirates, where we are incorporated. You agree that any such claim or action will be brought exclusively before the courts of Dubai, United Arab Emirates, and you submit to the jurisdiction of those courts.

The content included on the Website, including but not limited to text, software, photographs, graphics, illustrations and artwork, video, music and sound, and names, logos, trademarks and service marks, are the property of Us or Our licensors or suppliers or other unaffiliated companies and are protected by copyright, trademark and other laws. You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such Website content for any purpose other than personal, non-commercial use without Our prior written permission. To request such permission, contact Us through Our contact page, including your name, address and a description of the purpose of your intended distribution and the information you would like to distribute.

Questions or comments regarding the Website or these Terms should be sent through our contact page or by postal mail to:

StandardsCourses, PO Box 55071-70535, Boston, MA 02205-5071, USA

Any communication or material sent to us through the Website, by email, or by postal mail is transmitted on a non-confidential basis.

StandardsCourses is a brand of Trelion Group LLC-FZ | Meydan Grandstand 6F | Meydan Rd | Dubai | UAE
License Number: 2536584.01