ISO/IEC 17025:2017 Implementer Training

Certified by Exemplar Global, this 24-hour training course teaches you how to implement an efficient ISO/IEC 17025 Laboratory Management System (LMS) and achieve certification.


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Duration: 24 hours

This Implementer course gives learners a detailed understanding of ISO/IEC 17025:2017 and how to achieve certification. Topics covered include the requirements of a Laboratory Management System (LMS), its benefits, documented information, uncertainty measurement, decision rules, implementation techniques, and preparation for the certification audit.

The course is ideal for anyone who needs a thorough understanding of ISO/IEC 17025:2017, will be playing a key role in implementing and maintaining a LMS at your company, and needs to know the steps required to achieve certification.

The ISO 17025 course includes an examination. Upon successful completion, graduates have the option to seek registration as an Exemplar Global Certified Laboratory Management System (ISO 17025) Specialist.

ISO 17025 implementer training and exam are online and on-demand. Both can be taken anytime and on any device.

Learning Objectives

On completion of the course you will:

  • Have a detailed understanding of the ISO/IEC 17025:2017 standard, along with its high-level structure (Annex SL) and the benefits typically gained from certification.
  • Understand the clause-by-clause requirements of ISO/IEC 17025.
  • Know how to prepare and maintain documented information.
  • Be aware of the needs and expectations of interested parties.
  • Know about decision rules and how to deal with measurement uncertainty.
  • Understand risk management and risk evaluation techniques.
  • Understand the steps required to implement an LMS at your company.
  • Know how to use the Plan Do Check Act cycle (PDCA) to create a sustainable LMS that fosters a culture of continuous improvement.
  • Be aware of the steps needed to appoint a third-party registrar to undertake the certification audit.

Course Content

The online course is interactive and combines videos with lectures, presentations, and practical examples. More than 100 pages of PDF handouts are provided, which learners are encouraged to retain and refer back to.

Overview of ISO/IEC 17025:2017

This first part introduces the ISO/IEC 17025 standards, explaining what it is, how it's used, and the purpose and benefits of a LMS.

Requirements of a Laboratory Management System

This module takes a step-by-step look at the relevant clauses in ISO/IEC 17025:2017 in order to understand what they mean and what your organization needs to do to comply with them.

ISO/IEC 17025:2017 Documented Information

Clear, well-written, and non-bureaucratic documentation is an important part of a Laboratory Management System.

While documents are used for storing and sharing information, records are essentially hard copies of results (such as from an audit) or evidence of activities that have been performed. And while documents get revised from to time and are generally kept up-to-date, records are static and never revised.

Summary of Changes in ISO/IEC 17025:2017

ISO/IEC 17025's revision in 2017 was the first time the standard had been updated since 2005. Key changes included the addition of impartiality, risk management, the decision rule and process approach. This module takes a close look at theses and other important changes.

Decision Rules

Decision rules describe how measurement uncertainty is accounted for when stating conformity with a specified requirement. Along with measurement uncertainty, decision rules form a core part of the ISO/IEC 17025:2017 standard.

Risk and Opportunity

ISO/IEC 17025:2017 emphasizes risk-based thinking, preventive action, and process design. This module examines how risk-based strategies are employed as a means to prevent or minimize risk and enhance opportunity.

Management Review for an LMS

In the context of ISO/IEC 17025, a management review is a strategic opportunity for top management to evaluate the organization's Laboratory Management System and assess the extent to which it meets its functions and goals.

Measurement Uncertainty

This module examines measurement uncertainty (MU), an important part of laboratory testing and calibration, and a strict requirement of ISO/IEC 17025:2017.

Measurement Uncertainty: Practical Examples

Next, the course uses practical examples to help elucidate what can sometimes be a difficult topic to grasp.

Steps for Implementation & Certification

The final part examines the steps necessary to implement an ISO/IEC 17025 LMS and achieve certification.

Who Should Take ISO/IEC 17025:2017 Implementer Training?

This course is ideal for:

  • Staff responsible for managing the company's implementation project, setting up a sustainable LMS that meets ISO/IEC 17025 requirements, and achieving certification.
  • Experienced implementers who need the additional knowledge and skill sets to integrate ISO/IEC 17025 with an existing management system.
  • Consultants who want to learn how to implement ISO/IEC 17025 Laboratory Management Systems and gain the associated professional certification.

Certificate of Completion

Graduates of this ISO/IEC 17025:2017 Implementer Training course receive a Certificate of Completion with the Exemplar Global accreditation mark. The certificate provides evidence of successfully passing the training program.

Certificate ISO/IEC 17025:2017 Implementer Training

To receive a Certificate of Completion, you need to pass the final exam. It's a multiple-choice assessment with a passing score of 60%. The exam can be re-taken unlimited times without additional charge.

What's Included

Login credentials for course dashboard, handouts and course materials, and course certificate.

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The course takes about 24 hours to complete (on-demand).

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Technical support and access to an instructor are available when needed.

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Access to this course is available immediately after payment for 3 months.

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Works on PCs, tablets and smartphones. Windows, Mac, iOS and Android compatible.

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Average Rating: 4.5 (73 ratings)

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Jackie Benson

Reviewer Rating 4 Stars11 April 2023

As other reviewers have stated, there's a strong focus on technical issues (risk, for example) and the sections on implementation are very informative. But it's ...

Makoto Ishimoto

Reviewer Rating 5 Stars24 January 2023

I already have experience with ISO 13485 and have worked in biomedical research labs for many years. This background helped me to get to grips ...

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